Pricing

How much do virtual reception services cost?  MyDI is a packaged virtual reception service with the lowest-cost overage policy in the business. We think overage charges can really be annoying and if we see your account going over your usage, we’ll reach out to see if a plan upgrade is a better savings for you. We aim for long-term virtual reception service clients and our customer care team is here to ensure that you’re happy with your service. And check this out – we have phone, email, text, and now social media engagement as part of what our agents can do. Speak with an expert to get your best bundled pricing.

Need a more custom plan?

Plans Include...

24/7/365 Virtual Receptionists

  • US-Based, empathetic agents available 24/7/365, as full-time, part-time, or backup support

  • Trained to seamlessly represent your company

  • You choose how to interface with call interactions – updates by SMS, email, call, chat

Scaling With Your Business

Start with a no-risk 14-day free trial

Management Dashboards

  • Instant call summary

  • Access to Account Manager

  • Monthly call log reports

  • PCI and HIPAA Compliant

  • Built on Amazon Connect

Diversity, Equity, Inclusion, & Belonging

  • Direct Interactions staff has led the industry in DEIB for over 17 years

  • Partnering with myDI allows you to tap into our diverse and empathetic staff

  • Receive a press kit to announce your business support for DEIB initiatives

  • We believe happy employees result in happy receptionists for your business. We have the highest employee retention rate in the industry

Social Media Engagement

  • We are excited to offer a new service for content creators – outsourced social media engagement. Let us handle comments, DMs, emails, and other forms of social media engagement so you can focus on what you love doing – creating content

  • Grow your audience and create rabid fans by connecting with them and letting them know you see them and hear them (and appreciate them!)

  • We work from a collaborative playbook that tells our agents exactly the tone & voice of the types of responses and engagement you want to have with your audience

Get Started Now!

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Contact myDI - our US-based Virtual Reception service agents are ready to help you get started with virtual reception services